Can I use the same reward card at multiple locations?

Yes, as long as there is a remaining balance, the card may be used at any participating location.

Will my reward card work anywhere?

The card can be used at any location that has signed up for the program.

Can refunds be provided to my reward card?

Yes -- just as refunds would be applied to your credit card, they can also be applied to your reward card.

Where can I check my reward balance?

Check your reward balance here: Check Balance.

What do I do if my reward card is declined?

If your card is declined, it could be because:

The information is entered into the POS or terminal system incorrectly, try re-entering the information

The value on the card is less than what is trying to be redeemed. Have an additional payment form ready in this instance.

You are trying to redeem it at a non-participating business

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

In the event that your purchase exceeds the amount in your balance, purchases will need to be split up separately with the card balance being paid first and then using a separate payment method.

How is the digital reward card redeemed?

The card is scanned from a mobile screen or keyed in manually (into a business’ POS or terminal systems) as a credit card. It cannot be swiped.

Are physical cards an option?

There are no plastic cards available. The card is available electronically or if you choose you can print it on a piece of paper.

What happens if my purchase amount exceeds the balance on my reward card?

In the event that your purchase exceeds the amount in your balance, you will need to have a separate form of payment to cover the difference of the purchase amount.